Privacy Policy

Welcome to Imos Pizza. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website pizzaimoss.click or interact with us in connection with our food services. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please discontinue use of our website and services.

This Privacy Policy is governed by the laws of the United States, including applicable federal and state privacy statutes. Where you are a resident of California, additional rights apply to you under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA). Federal consumer protection standards under the Federal Trade Commission (FTC) Act also apply to all users.

1. Who We Are

Imos Pizza operates the website pizzaimoss.click and provides food-related products and services to customers across the United States. For the purposes of this Privacy Policy, "we," "us," and "our" refer to Imos Pizza. "You" refers to you as a user of our website or services.

• Company Name: Imos Pizza
• Website: pizzaimoss.click
• Email: [email protected]
• Country of Operation: United States

2. Information We Collect

We collect various types of information in connection with your use of our website and services. The categories of information we may collect include, but are not limited to, the following:

2.1 Personal Identification Information

When you place an order, create an account, sign up for our newsletter, contact us, or otherwise interact with us, we may collect personal information such as:

• Full name
• Email address
• Phone number
• Mailing or delivery address
• Billing address
• Payment information (processed securely through third-party payment processors; we do not store full credit card numbers)
• Username and password (for registered accounts)
• Date of birth (where required for age verification)
• Food preferences, dietary restrictions, and special instructions submitted with orders

2.2 Usage and Behavioral Data

When you visit our website, we automatically collect certain information about how you interact with our site, including:

• Pages viewed and content accessed
• Time and date of your visit
• Duration of your visit and time spent on individual pages
• Referring website or URL that directed you to our site
• Search terms used to find our website
• Links and buttons clicked
• Items browsed, added to cart, or purchased
• Order history and transaction records

2.3 Device and Technical Information

We automatically collect technical information about the device and software you use to access our website, including:

• IP address
• Browser type and version
• Operating system and platform
• Device type (desktop, mobile, tablet)
• Screen resolution
• Device identifiers
• Language settings
• Time zone setting

2.4 Location Data

With your permission, we may collect general or precise location data, particularly to help identify nearby Imos Pizza locations, estimate delivery zones, and calculate delivery fees or times. You may disable location sharing through your device settings at any time.

2.5 Cookies and Tracking Technologies

We use cookies, web beacons, pixel tags, and similar tracking technologies to collect information about your browsing behavior and preferences. For more details, please refer to Section 8: Cookie Policy of this document.

2.6 Communications Data

If you contact us through email, web forms, or other communication channels, we collect the contents of those communications, including your name, contact details, and the nature of your inquiry or feedback.

2.7 User-Generated Content

If you submit reviews, ratings, comments, photos, or other content on our website or social media pages, we collect and may display that content publicly in connection with your username or a portion of your name.

3. How We Use Your Information

We use the information we collect for a variety of lawful business purposes, including:

3.1 Service Provision and Order Fulfillment

• To process and fulfill your food orders, including preparing, packaging, and delivering your purchases
• To manage your account and maintain accurate records of your transactions
• To send order confirmations, receipts, and delivery status updates
• To handle returns, refunds, or complaints related to your orders
• To verify your identity and prevent unauthorized access to your account

3.2 Customer Service and Communications

• To respond to your questions, comments, or support requests
• To send important updates about changes to our menu, pricing, services, policies, or terms
• To notify you of changes to our Privacy Policy or Terms of Service
• To communicate service interruptions or technical issues

3.3 Marketing and Promotions

• To send you promotional emails, newsletters, coupons, or special offers about Imos Pizza products and services (only where you have opted in or where permitted by law)
• To personalize your experience on our website by displaying content and offers tailored to your preferences and order history
• To conduct contests, sweepstakes, or loyalty programs
• To conduct targeted advertising campaigns through third-party platforms (such as Google and Meta/Facebook), subject to your consent and applicable law

You may opt out of marketing communications at any time by clicking the "unsubscribe" link in our emails or by contacting us at [email protected]. Opting out of marketing will not affect transactional or service-related communications.

3.4 Analytics and Website Improvement

• To analyze website traffic and user behavior to improve our website's design, functionality, and content
• To understand which menu items, promotions, and features are most popular
• To conduct research and development for new products and services
• To measure the effectiveness of our marketing campaigns

3.5 Legal Compliance and Safety

• To comply with applicable federal and state laws, including the FTC Act and state consumer protection statutes
• To detect, investigate, and prevent fraudulent transactions, chargebacks, and other illegal activities
• To enforce our Terms of Service and other agreements
• To protect the rights, property, and safety of Imos Pizza, our customers, and the public
• To respond to lawful requests from government authorities, courts, or law enforcement agencies

4. Sharing Your Information with Third Parties

We respect your privacy and do not sell your personal information to third parties for their own marketing purposes. However, we may share your information in the following circumstances:

4.1 Service Providers and Vendors

We engage trusted third-party companies and individuals to perform services on our behalf, such as:

• Payment processors (e.g., Stripe, Square, or similar PCI-DSS compliant processors)
• Delivery and logistics partners for order fulfillment
• Email and SMS marketing platforms
• Website hosting and cloud infrastructure providers
• Analytics providers (e.g., Google Analytics)
• Customer service and support software providers
• Fraud detection and cybersecurity services

These service providers are contractually obligated to use your information only as directed by us and in accordance with this Privacy Policy. They are prohibited from using your personal information for any other purpose.

4.2 Business Transfers

In the event that Imos Pizza undergoes a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of its assets, your personal information may be transferred as part of that transaction. We will provide notice before your personal information is transferred and becomes subject to a different privacy policy.

4.3 Legal Requirements and Law Enforcement

We may disclose your personal information if required to do so by law or in response to valid legal processes, including subpoenas, court orders, or government requests. We may also disclose information where we believe disclosure is necessary to protect the rights, property, or safety of Imos Pizza, our customers, or others, or to detect and prevent fraud.

4.4 With Your Consent

We may share your information with other third parties with your explicit consent or at your direction. For example, if you choose to use a third-party loyalty or reward platform integrated with our services.

4.5 Aggregated and De-Identified Data

We may share aggregated, anonymized, or de-identified information that cannot reasonably be used to identify you with third parties for research, analytics, or marketing purposes. This data does not constitute personal information under applicable law.

5. Data Security

Imos Pizza takes the security of your personal information seriously. We implement a combination of technical, administrative, and physical safeguards designed to protect your data from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encryption: Sensitive data, including payment information, is encrypted using industry-standard SSL/TLS protocols during transmission.
• Access Controls: Access to personal information is restricted to authorized personnel who require it to perform their job functions. Employees are trained on data privacy and security practices.
• Secure Payment Processing: We do not store complete payment card information. Payment transactions are processed through PCI-DSS-compliant third-party processors.
• Regular Security Audits: We periodically review our data collection, storage, and processing practices to assess and mitigate security risks.
• Incident Response: We maintain a data breach response plan. In the event of a data breach that affects your personal information, we will notify you as required by applicable federal and state law, including applicable state breach notification statutes.

While we take reasonable precautions to protect your data, please be aware that no security system is impenetrable. The transmission of information over the internet is not completely secure, and we cannot guarantee the absolute security of your personal information.

6. Your Privacy Rights

Depending on your state of residence and applicable law, you may have the following rights regarding your personal information:

6.1 Rights Under the California Consumer Privacy Act (CCPA/CPRA)

If you are a resident of California, you have the following specific rights under the CCPA as amended by the CPRA:

6.2 General Rights Available to All U.S. Users

Regardless of your state of residence, we extend the following rights to all our users:

• Right to Access: You may request a copy of the personal information we hold about you.
• Right to Correction: You may request that we correct any inaccurate or incomplete information about you.
• Right to Deletion: You may request that we delete your personal information, subject to applicable exceptions.
• Right to Data Portability: Where technically feasible, you may request that we provide your personal data in a structured, commonly used, machine-readable format.
• Right to Withdraw Consent: Where we process data based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.
• Right to Opt-Out of Marketing: You may opt out of receiving marketing communications from us at any time.

6.3 How to Exercise Your Rights

To exercise any of the rights described above, please submit a verifiable request to us by:

• Email: [email protected]
• Website: pizzaimoss.click

We will respond to verified requests within 45 days of receipt. We may extend this period by an additional 45 days where reasonably necessary, with prior notice. We may need to verify your identity before processing your request to protect your security.

You may designate an authorized agent to make a request on your behalf. We may require written proof of authorization before honoring a request from an agent.

7. Cookie Policy

Our website pizzaimoss.click uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and support our marketing activities.

7.1 What Are Cookies?

Cookies are small text files that are stored on your device when you visit a website. They allow the website to remember your preferences and actions over time. Some cookies are essential for the website to function correctly, while others are used for analytics or advertising purposes.

7.2 Types of Cookies We Use

7.3 Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to refuse or delete cookies. However, disabling certain cookies may affect the functionality of our website, including your ability to place orders or access your account. You may also opt out of interest-based advertising by visiting optout.aboutads.info or optout.networkadvertising.org.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The following general retention guidelines apply:

When your personal information is no longer needed, we will securely delete, anonymize, or aggregate it so that it can no longer be associated with you.

9. Children's Privacy

We do not knowingly solicit or collect personal information from children under the age of 18. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us immediately at [email protected]. If we discover that we have inadvertently collected personal information from a child under 18, we will promptly delete such information from our records.

Our practices with respect to children are also guided by applicable federal law, including the Children's Online Privacy Protection Act (COPPA), which restricts the collection of personal information from children under the age of 13 without verifiable parental consent. We take this obligation seriously and maintain appropriate safeguards on our platform.

10. International Data Transfers

Imos Pizza is based in the United States and operates primarily within the United States. All personal information we collect is processed and stored in the United States. If you access our website from outside the United States, please be aware that your information will be transferred to, processed, and stored in the United States, where data protection laws may differ from those in your country of residence.

By using our website and services, you acknowledge and consent to the transfer of your personal information to the United States and to the processing of your information as described in this Privacy Policy. We take appropriate steps to ensure that any international transfers of data are conducted in compliance with applicable law and with appropriate safeguards to protect your personal information.

If you are located in a jurisdiction with specific requirements for cross-border data transfers (such as the European Economic Area), please contact us at [email protected] to obtain more information about the safeguards we have in place.

11. Third-Party Links and Services

Our website may contain links to third-party websites, applications, or services that are not operated by Imos Pizza. These may include social media platforms (such as Facebook, Instagram, or Twitter), delivery aggregator apps, or promotional partner websites. This Privacy Policy does not apply to such third-party services, and we are not responsible for their privacy practices.

We encourage you to review the privacy policies of any third-party services you access through our website. Your interactions with third-party services are governed by their own terms and privacy policies.

12. Social Media and Online Reviews

Imos Pizza maintains profiles on various social media platforms. When you interact with our social media pages (e.g., by liking, commenting, or sharing our content), the social media platform may collect and process your personal information in accordance with its own privacy policy. Any information you post publicly on social media is subject to the platform's privacy settings and terms.

If you submit a review or rating on our website or a third-party review platform, that information may be publicly visible. We may display your review, username, and rating on our website. If you wish to request removal of a review, please contact us at [email protected].

13. Do Not Track Signals

Some browsers transmit "Do Not Track" (DNT) signals to websites. Because there is currently no universally accepted standard for responding to DNT signals, our website does not currently alter its behavior in response to DNT signals. We encourage you to review our Cookie Policy and adjust your browser settings to manage tracking technologies. We will update this section if industry-wide standards for DNT responses are adopted.

14. How to File a Complaint

If you believe that your privacy rights have been violated or that we have not handled your personal information in accordance with this Privacy Policy or applicable law, we encourage you to contact us first so we can address your concern:

• Email: [email protected]
• Website: pizzaimoss.click

We will investigate your complaint and respond within a reasonable timeframe.

If you are not satisfied with our response, or if you believe we are processing your data unlawfully, you may escalate your complaint to the relevant regulatory authority:

14.1 Federal Trade Commission (FTC) — All U.S. Consumers

The Federal Trade Commission (FTC) enforces federal consumer protection laws, including those related to unfair or deceptive privacy practices. You may file a complaint with the FTC at:

• Website: www.ftc.gov/complaint
• Phone: 1-877-FTC-HELP (1-877-382-4357)
• Address: Federal Trade Commission, 600 Pennsylvania Avenue NW, Washington, DC 20580

14.2 California Privacy Protection Agency (CPPA) — California Residents

If you are a California resident and believe your rights under the CCPA/CPRA have been violated, you may file a complaint with the California Privacy Protection Agency (CPPA):

• Website: cppa.ca.gov
• Email: [email protected]

You also have the right to bring a private lawsuit under the CCPA/CPRA in certain circumstances, such as in the event of a data breach resulting from our failure to implement reasonable security measures.

14.3 State Attorneys General

Many U.S. states have their own consumer protection offices and attorneys general that handle privacy-related complaints. You may contact your state attorney general's office if you believe your state's consumer protection or privacy laws have been violated.

15. Contact Us for Privacy Inquiries

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please do not hesitate to contact our privacy team:

We are committed to resolving privacy inquiries and complaints promptly and transparently. When contacting us about a privacy matter, please include your name, contact information, a description of your inquiry or request, and any relevant details. We will acknowledge your request within 5 business days and provide a substantive response within 45 days, or notify you of any necessary extension.

16. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time in response to changes in our business practices, applicable law, or technological developments. When we make material changes to this Privacy Policy, we will:

• Post the updated Privacy Policy on our website at pizzaimoss.click
• Update the "Last Updated" date at the top of this page
• Where required by law or where changes are significant, send you an email notification to the address associated with your account

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website or services after the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms.

17. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of the United States, including applicable federal statutes such as the Federal Trade Commission Act (15 U.S.C. § 45), and applicable state laws including the California Consumer Privacy Act (Cal. Civ. Code § 1798.100 et seq.) as amended by the California Privacy Rights Act of 2020, for California residents. Any disputes relating to this Privacy Policy shall be subject to the exclusive jurisdiction of the courts located within the United States.

This Privacy Policy was last reviewed and updated on March 26, 2026.